{"id":30,"date":"2026-03-12T02:49:04","date_gmt":"2026-03-12T02:49:04","guid":{"rendered":"https:\/\/choprakaran.com\/thread-theory\/?page_id=30"},"modified":"2026-03-30T18:29:59","modified_gmt":"2026-03-30T18:29:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/choprakaran.com\/thread-theory\/refund_returns\/","title":{"rendered":"Refund and Returns Policy &#8211; Thread Theory"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-4383d167 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-4383d167 wp-block-group-is-layout-constrained\">\n<p style=\"font-size:32px\"><strong>Refund and Returns Policy &#8211; Thread Theory<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>At <strong>Thread Theory<\/strong>, we want you to be fully satisfied with your purchase.<\/p>\n\n\n\n<p>Our return and refund policy lasts <strong>30 days<\/strong> from the date of delivery. If 30 days have passed, we unfortunately cannot offer a full refund or exchange.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p>To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be <strong>unused<\/strong>, unworn, and in the same condition you received it<\/li>\n\n\n\n<li>The item must be in its <strong>original packaging<\/strong><\/li>\n\n\n\n<li>Proof of purchase is required (order confirmation or receipt)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Non-returnable items:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable products<\/li>\n\n\n\n<li>Personal care items<\/li>\n\n\n\n<li>Any used or damaged items not due to our error<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once your return is received and inspected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will receive an email confirmation<\/li>\n\n\n\n<li>If approved, your refund will be processed to your original payment method<\/li>\n\n\n\n<li>Refunds may take <strong>5\u201310 business days<\/strong> depending on your bank<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Late or Missing Refunds<\/h2>\n\n\n\n<p>If you haven\u2019t received your refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account<\/li>\n\n\n\n<li>Contact your credit card provider<\/li>\n\n\n\n<li>Contact your bank<\/li>\n<\/ol>\n\n\n\n<p>If the issue persists, contact us at:<br>\ud83d\udce7 <strong><a>support@threadtheory.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Sale Items<\/h2>\n\n\n\n<p>Only regular-priced items are eligible for refunds.<br><strong>Sale items are final sale and cannot be refunded.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p>We only replace items if they are defective or damaged.<\/p>\n\n\n\n<p>To request an exchange:<br>\ud83d\udce7 <a>support@threadtheory.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Returns<\/h2>\n\n\n\n<p>To return your product, mail it to:<\/p>\n\n\n\n<p>\ud83d\udccd <strong>Thread Theory Returns<\/strong><br>2020 Lomita Blvd,&nbsp;<br>Torrance, CA 90101<br>United States<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for return shipping costs<\/li>\n\n\n\n<li>Shipping costs are non-refundable<\/li>\n\n\n\n<li>We recommend using a <strong>trackable shipping service<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p>For any questions:<br>\ud83d\udce7 <strong><a>support@threadtheory.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy &#8211; Thread Theory Overview At Thread Theory, we want you to be fully satisfied with your purchase. Our return and refund policy lasts 30 days from the date of delivery. If 30 days have passed, we unfortunately cannot offer a full refund or exchange. Returns To be eligible for a return: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":11,"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":246,"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/pages\/30\/revisions\/246"}],"wp:attachment":[{"href":"https:\/\/choprakaran.com\/thread-theory\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}